Musiceda wants you to be completely satisfied and delighted with your jewelry! If, for any reason, you would like to exchange or return an item, our 30-Day Money-Back Guarantee promises that you will end up with jewelry you love, or you will receive a full refund! (For details, see description for your specific product.)
Items Eligible for Exchange or Return:
- Unworn items in original condition
- Items purchased within the last 30 days
Items NOT Eligible for Exchange or Return:
- Engraved items
- Lost or missing items
- Abused or damaged items
- Items purchased over 30 days ago
Download the Return/Exchange Form (PDF)
Print the form and follow the instructions given for exchanging or returning products to Musiceda.com. Fill it out and send it with your item.
Please Note: You may have received free shipping on your original order. This offer is limited to original purchases only. Any shipping costs involved in returns or exchanges will not be covered or reimbursed. Original expedited or international shipping will not be refunded.
Questions? Email anytime firstname.lastname@example.org or call 801-901-6466 from 9am - 4pm MST. We want you to feel as comfortable as possible about our return policy.